°ÄÃÅÀúÊ·¿ª½±¼Ç¼

Open a shared mailbox in Outlook 2016 for Mac

Shared mailboxes allow a group of users to view and send email, and share a calendar from a common mailbox.

This guide demonstrates how to open an existing shared mailbox within Outlook 2016 for Mac.

This guide is aimed at...

• Staff

Instructions

1. From the top menu, selectÌýTools.Ìý³§±ð±ô±ð³¦³ÙÌý´¡³¦³¦´Ç³Ü²Ô³Ù²õ…

Fig 1.ÌýLocation of theÌýToolsÌý²¹²Ô»åÌýAccountsÌý´Ç±è³Ù¾±´Ç²Ô²õ
View a larger version

2. The Accounts window will be displayed. Select theÌý´¡»å±¹²¹²Ô³¦±ð»å…Ìý²ú³Ü³Ù³Ù´Ç²Ô.

Fig 2.ÌýLocation of theÌýAdvancedÌý²ú³Ü³Ù³Ù´Ç²Ô
View a larger version

3. Click on theÌýDelegatesÌý³Ù²¹²ú. Beneath theÌýpeople I am a delegate forÌýsection, select on theÌýplus (+)Ìý²ú³Ü³Ù³Ù´Ç²Ô.

Fig 3.ÌýLocation of theÌýDelegatesÌý³Ù²¹²ú
View a larger version

4. Enter the shared mailbox name or email address within the provided search field and select the correct result. SelectÌýAdd.

Fig 4.ÌýChoose a Person search prompt
View a larger version

5. You may be provided with an auto-discover prompt requesting that you allow the remote server to configure settings within Outlook. SelectÌýAllow.

Fig 5.ÌýAuto-discover server prompt
View a larger version

5. The shared mailbox account should now be added to theÌýPeople I am a delegate forÌýlist. SelectÌýOK.

6. Your shared mailbox should now be added to your folder list on the left-hand side of your Outlook client. You have now successfully added your shared mailbox.

Fig 6.ÌýShared Mailbox successfully added
View a larger version

Related guides and other info:

• About shared mailboxes