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Open a shared mailbox in Outlook 2016 for Windows
Shared mailboxes allow a group of users to view and send email, and share a calendar from a common mailbox.
If your mailbox has been set up, use this guide to learn how to open it.
Before you start...
- You will need to have gone through the process of听setting up your shared mailbox听before you can open it.
Instructions
1. Click on the听File听迟补产 at the top-left hand side of the window making sure you are in the听Info听蝉别肠迟颈辞苍.
2. Now select听Account Settings听and then听Account Settings听补驳补颈苍.
Fig 1.听Location of听Account Settings听辞辫迟颈辞苍
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3. Select the听Email听迟补产 and then click on听Change.
Fig 2. Location of听Change听辞辫迟颈辞苍 within听Email听迟补产
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4. A Change Account wizard will be displayed. Select听More Settings.
Note: You may receive a prompt advising you that changes made within Outlook will require you to restart the application. Select听OK听to this window.
Fig 3. Location of More Settings option
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5. Select the听Advanced听迟补产 and click on听础诲诲鈥�
Fig 4.听Advanced tab
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5. Enter the display name, email address or userID of the account which you have been granted permission to and click听OK. Select听OK听to the previous window.听
Fig 5. Add Mailbox听window
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6. Within the previous Change Account wizard, select听Next听and then听Finish. Close and restart Outlook.
7. The shared folder should now be displayed within your folder list on the left-hand side along with your own folders.
Fig 6.听Illustration of where the new folder will appear in the Outlook window
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