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The Network Platforms team will be updating our eduroam security certificate at 8:00am on Thursday 6ÌýJune.Ìý

After this time, all staff and students on campus will need to update their deviceÌýcertificates to be able to re-connect to the eduroam Wi-Fi network.Ìý

The action you need to take depends on whether you have previously connected to eduroam manually or have used the eduroam Configuration Assistance Tool (CAT) for Windows and MacOS devices, or Geteduroam app for mobile phones.

If you have previously connected to eduroam using the CAT tool or Geteduroam app:

If you have already downloaded and installed the eduroam CAT tool to connect to eduroam you will need to delete/uninstall the application from your device and download it and install it again after 8:00am on 6ÌýJune 2024.

Our eduroam connection page has the latest instructions and links to the eduroam CAT tool.

/isd/services/get-connected/wi-fi/eduroam-wi-fi-ucl

If you have previously connected to eduroam manuallyÌýyou will see a message asking you to accept the new certificate. Please accept the certificate by following the prompts on your device.

If you have any issues after accepting the certificate you should remove/forget the eduroam network from your list of WiFi networks and either re-connect to it manually or use the eduroam CAT tool for Windows and MacOS devices, or Geteduroam app for mobile phones.

Instructions for both methods can be found on our eduroam connection page:

/isd/services/get-connected/wi-fi/eduroam-wi-fi-ucl

ÌýIf you still have any issues connecting to eduroam after following these instructions, please contact the IT Services Desk

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