Appeals and Complaints Current processing timesWe are currently experiencing delays, please note it could take longer than usual for your case to be allocated to a caseworker. Please select from the options below for more information: About the Casework Team Find out more about who we are and what we do Complaints Information on eligibility and how to submit a formal Complaint Academic Appeals Information on eligibility and how to submit an Academic Appeal Non-Academic Misconduct Information on how to report another student's conduct, and information about the process if you have been accused Academic Misconduct Allegations and Appeals Information on Academic Misconduct including how to Appeal decisions Sources of Support Key sources of support in relation to Student Casework