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Support for live online and hybrid teaching in Term 2

6 January 2022

A summary of the guidance and help available for staff conducting live online or hybrid teaching in Term 2.

Teacher in front of a class of students

It is clear that COVID-19 disruption will continue for at least part of Term 2Ìýand that this may lead to more hybrid and live online teaching.ÌýWe know this can be challenging but there isÌýguidance available and help on hand. should you need it.Ìý

GuidanceÌýon hybrid, online teachingÌýand audiovisual equipment

Online and 'basic hybrid'Ìýteaching resources are available on the Teaching and Learning Portal, as well as an outline of theÌýtechnology available to support hybrid teaching in classroomsÌýand support with usingÌýAudiovisualÌýequipment. See the following pages for this guidance:

The Digital Education team are also offering newÌýdevelopment sessionsÌýto support:

  • Designing asynchronous learning activitiesÌý
  • Designing live online classesÌý
  • Teaching live online classesÌý
  • Designing video lecturesÌý

Check the upcoming events calendarÌýfor more details and to book onto a session.Ìý

Some students who cannot travel to London due to new restrictions have been offered flexibility to temporarily study remotely.ÌýIf you're struggling with how to keep remote learners up-to-date with module content, there's a community on hand to help! Browse the content of theÌýConnected and Blended HubÌýfor ideas and inspiration or bring your own ideas, questions or issues directly to the newÌý. The Teams area isÌýa place to discuss your plans or concerns, and ask questions of colleaguesÌýacross UCL as well as in your own faculties.Ìý

Getting helpÌý

Some lecturers encountered AV problems and problems running hybrid sessions in Term 1, so additional support staff will be on hand in Term 2.Ìý It isÌýreallyÌýimportant that lecturers report any problems to ISD so that we can resolve them not just for their class, but also for the next class to use the room!Ìý

Please seek immediate help or report problems byÌýphone or live chat:

  • Using the pre-programmed phone in the room (in most teaching spaces), or
  • Using a UCL phone to callÌýextension 51972, or
  • Using a mobile to callÌý020 3108 1972, or
  • Use the live chat facility available on the Help and support ±è²¹²µ±ð.Ìý

Report less urgent issuesÌýby emailÌýitservices@ucl.ac.uk

Changes to departmental teaching spaces

The shift of some of departmental teaching spaces to the pool of centrally bookable spaces has caused some challenges for lecturers as those rooms don’t have the same IT or AV setup as in other teaching spaces.Ìý

To address this,Ìýmanaged PCs have been added where space allows and phones have been installed in all spaces.ÌýThe longer-term aim will be to install standardised AV in these spaces but this will not be possible in time for teaching in Term 2.

See the Audiovisual help pageÌýfor more information.